Temporary disruptions reported in Passport services

February 13, 2023 at 5:04 PM

Temporary disruptions have occurred in the issuance of passports due to a system failure, the Department of Immigration and Emigration stated today.

The Immigration and Emigration Department of Sri Lanka further stated, therefore, it has temporarily suspended the issuing of passports islandwide.

The department stated that the process has been suspended due to a system failure and attempts are underway to restore the system.

A technical fault in its internet services had caused the system failure, the department revealed.

It added that measures are being taken to send passports applied under the one-day service via postal service. (NewsWire)