Shangri-La Colombo and Shangri-La Hambantota’s customer-centric ethos wins top awards at WTA 2023
October 2, 2023 at
6:59 PM
Shangri-La Colombo ranked Sri Lanka’s Leading Hotel, Leading Business Hotel and Leading Hotel Suite 2023. Shangri-La Hambantota was awarded the coveted title of Sri Lanka’s Leading Beach Resort 2023
Colombo, Sri Lanka, October 1, 2023: Shangri-La Colombo and Shangri-La Hambantota have achieved outstanding recognition at the prestigious World Travel Awards 2023, reinforcing their position as leaders in the hospitality industry. Shangri-La Colombo was honored with the titles of Sri Lanka’s Leading Hotel 2023, Sri Lanka’s Leading Business Hotel 2023, and Sri Lanka’s Leading Hotel Suite 2023. Meanwhile, Shangri-La Hambantota was awarded the coveted title of Sri Lanka’s Leading Beach Resort 2023.
Herve Duboscq, General Manager, Shangri-La Colombo, expressed his thoughts over the awards, stating, “We are honoured to have won this recognition and I thank my colleagues and our guests from all over the world. This undoubtedly reinforces our quest to be the best-loved hospitality group, while pioneering new horizons and setting new benchmarks. We obsess over customer experience, inviting our guests to revel in the colorful joys of life in a sustainable manner. Every day, we strive to bring our core values to life by serving guests with respect, humility, courtesy, helpfulness, and sincerity. All these ideals combine to make Shangri-La’s brand of hospitality truly unique.”
Refhan Razeen, General Manager of Shangri-La Hambantota, elaborated further stating, “Our heartfelt service at the core of our distinctive Asian hospitality ensures that our valued guests keep returning to us year after year. Through our imaginative and nature-inspired design, delightful culinary and cultural experiences, and our sincere and thoughtful service, we enable guests to find their own Shangri-La with us. Our focus on wildlife conservation, strategic natural resource management along with our constant innovation is at the heart of everything we do. I take this opportunity to thank our loyal clientele and the team that is the beating heart of our resort.”
With these remarkable wins at the World Travel Awards, Shangri-La Colombo and Shangri-La Hambantota continue to set new standards in the hospitality industry, showcasing their commitment to delivering exceptional guest experiences by upholding their vision and values.
Shangri-La Colombo stands as a beacon of luxury and sophistication in the heart of Sri Lanka’s vibrant capital. Located in the bustling city of Colombo Shangri-La Colombo exemplifies the brand’s core values, offering guests a warm and diverse experience combined with innovation and sustainability. With its luxurious accommodations, stunning waterfront views, and an unwavering commitment to exceptional service, Shangri-La Colombo invites travelers to indulge in a memorable journey filled with elegance and style.
Nestled on the picturesque southern coast of Sri Lanka, Shangri-La Hambantota is a paradise for nature enthusiasts and golf lovers and offers guests an unmatched blend of natural beauty, world-class amenities, and genuine hospitality. Surrounded by lush landscapes and pristine beaches, Shangri-La Hambantota is home to an exquisite 18-hole golf course, making it the premier golfing destination in the country. Whether guests seek relaxation in the spa, adventure in the great outdoors, or the perfect swing on the golf course, Shangri-La Hambantota provides an idyllic escape where luxury meets the natural wonders of Sri Lanka’s southern coast.
