TRC reveals steps that should be taken before buying a New Mobile Phone

The Telecommunications Regulatory Commission of Sri Lanka (TRCSL) has issued a special notice to the public looking to purchase mobile phones.

TRCSL’s Deputy Director / Compliance (Consumer Complaints & Consumer/ Public Awareness) Menaka Pathirana has requested the public to check the registration of their mobile phones during purchase.

Pathirane said consumers can verify if the mobile phone is registered with the TRCSL by sending an SMS to 1909 by typing IMEI <Space> (The 15-digit IMEI number of the new phone).

She further said that an immediate response SMS will be sent verifying whether or not the mobile phone is authorized by the TRCSL.

Stating that it is essential for new mobile phones to be authorized with the TRCSL, Pathirane added that the verification process will help avoid future issues that could be faced by the consumer. (NewsWire)